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Water Cooler Wisdom

The Art of Selling

In his book, The New Solution Selling, Keith Eades defines a solution as that which provides a mutually agreed-upon answer to a recognizable problem.  The problem is resulting in pain for a person, which gives him a reason to change.  In discussing how to sell effectively, Eades says that 90% of customers are either ignorant of critical problems or not willing to admit that they have them, and therefore they are not looking for a solution.  His organization, Sales Performance International, teaches salespeople to diagnose a customer problem first, and then create a customized solution based on their company’s unique offerings. 

 

Eades says that the magic formula for high impact selling is to get there first, and set the requirements to mesh with what you’re skilled at delivering.  That way, when the customer is evaluating you against competitors, you will naturally appear to be the most appropriate choice.  It doesn’t take all that much imagination to see how this concept could apply to job hunting.  Instead of waiting around for a position to open up, and then trying to retrofit your qualifications to that specific job description, why not approach companies you want to work for, companies that you know have a need for someone with your talents?  Why not secure a few informational interviews with people in your ideal department, find out what makes them tick, and see where the organization is going and what it needs in order to grow?  Why not tailor a resume to those requirements, and actively sell yourself as someone who can help to solve a particular issue? 

 

I’ve said it before and I’ll say it again: effective job hunting is about selling yourself, and since Eades’ approach is one of the most intriguing strategies I’ve heard when it comes to selling anything, you might give his book a look. 

Published Friday, October 20, 2006 7:00 AM by AlexandraLevit

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Basil Hatto said:

Hi Alexandra, hope all is well.
In my last year at university I took a class called Direct Response Marketing. It taught me how to communicate to people using offers and incentives. My final exam was to prepare a direct mail campaign to possible employers in order to find an internship. Guess What? I got an A, and I got an internship using the exact same process you discussed above.
There is no guarantees that this will work, but its a way to distinguish your self from other applicants and to find a need within the company that you can satisfy.
On another note, have you ever heard of the sales book, "Unlock the Game" by Ari. His philosophy is all about building relationships, and getting to understand your prospects needs and problems. Only then will you be able to tell if there is a match or not. By doing that, you gain respect; trust and maybe someone will be willing to try your service even if they don't need it. Great topic!
October 20, 2006 1:14 PM
 

Jason Alba said:

Hey Alexandra, great post (as usual).  Here's an interesting spin - I was reading about how big box stores evaluate new products... one of the no-nos was a product that required new education to the consumer.  In other words, they wanted to fill their shelves with stuff that the consumer already knew about and knew they wanted.

I think applies to us job seekers (trust me, everyone is a job seeker)... we should be creating our brand and showing who we are.  Resumes are the way to convey this data now, but there has to be other ways to create a personal brand.  Ever heard of Seth Godin?  Mark Cuban?  ... there are many folks that are creating their own brand (and following) online... imagine if a recruiter/hiring manager already knew something of you before they got your resume!
October 20, 2006 4:05 PM
 

AlexandraLevit said:

Hi Basil, thanks for the tip.  I will check out "Unlock the Game" because it sounds like it endorses similar concepts.  Jason, great to see you again, and these are interesting points.  In the marketing world, we learn that branding is the cornerstone of every campaign.  If you can get a customer to feel an emotional connection to you, if your presence adds something to his or her life, it won't matter as much what you're actually offering in terms of product.
October 20, 2006 8:56 PM
 

eades solution said:

May 31, 2008 1:25 PM

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About AlexandraLevit

Alexandra Levit has been there and done that. She's the author of They Don't Teach Corporate in College: A Twenty-Something's Guide to the Business World (Career Press, 2004). Alex has spent all of her post-college career (eight memorable years) in Corporate America and recently founded the career consultancy, Inspiration @Work. She speaks frequently at universities and corporations and has appeared in more than 500 media outlets including ABC News, Associated Press, National Public Radio, the New York Times, USA Today, and the Wall Street Journal.

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Water Cooler Wisdom is a career advice blog by Alexandra Levit, author of They Don't Teach Corporate in College, How'd You Score That Gig, and Success for Hire. Water Cooler Wisdom is sponsored exclusively by Getthejob.com.
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