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Water Cooler Wisdom

Handling the “Do You Have Any Questions?” Question

Thanks to Phil Rosenberg at Secrets of the Job Hunt for providing this primer on asking intelligent questions, when prompted, at the end of a job interview:

 

Do you have any questions?  This is asked at the end of most interviews, and it gives the candidate a chance to shine and stand out from the pack. Do you come loaded with questions, or do you end an interview saying that all your questions were answered?  Most candidates clam up at this point, giving the impression that they are uninterested or unprepared. It’s a huge mistake. A more effective strategy is to come loaded with questions, so you’ll always have a few left for the end of each interview. You’ll want different questions for different individuals, depending on their job function.

What kinds of questions should you ask?  Don’t use the questions part of your interview to find out more about the company….you can do that later. Use questions to further sell yourself. Use questions to show your knowledge of the company, its strategy, to uncover problems that you can solve.  The best questions to ask are ones where you already know half the answer. Why? You can show your insight, research, and preparedness more effectively through insightful questions, than by directly stating your knowledge. Insightful questions show a higher level of thinking than memorization and regurgitation of facts.

The best questions to ask are open-ended. Use implication questions that uncover what happens if problems aren’t fixed, to increase the perception that you understand the problem. Questions that start with How, Why, What impact, What implications, are much stronger than questions that start with Who, What, When, or Where.  Don’t use the questions section to ask about career advancement, average raises, vacation policy, or HR type questions.


Where can you find information to ask about? It’s all over. If the company is public, review the management comment section of the Annual Report and 10Q. Review press releases, recent articles on Yahoo Finance, company blogs, blogs about the company. For private companies, check out blogs, Google search, and industry information. From these resources, could you ask “Your industry is projected to increase by 25% in the next 3 years. How is (insert company name) preparing to capitalize on this opportunity?”

 

Brilliant advice.

 

Published Monday, September 29, 2008 7:00 AM by AlexandraLevit

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Chris said:

Great advice - nothing ruins an interview quicker than someone with no questions.

September 29, 2008 10:48 AM
 

AlexandraLevit said:

Hi Chris, and it also ends up being a quick interview, which makes you wonder if the person is really a good fit for the job.

October 2, 2008 5:06 PM

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About AlexandraLevit

Alexandra Levit has been there and done that. She's the author of They Don't Teach Corporate in College: A Twenty-Something's Guide to the Business World (Career Press, 2004). Alex has spent all of her post-college career (eight memorable years) in Corporate America and recently founded the career consultancy, Inspiration @Work. She speaks frequently at universities and corporations and has appeared in more than 500 media outlets including ABC News, Associated Press, National Public Radio, the New York Times, USA Today, and the Wall Street Journal.

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Water Cooler Wisdom is a career advice blog by Alexandra Levit, author of They Don't Teach Corporate in College, How'd You Score That Gig, and Success for Hire. Water Cooler Wisdom is sponsored exclusively by Getthejob.com.
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