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• Recruitment Spotlight: 8 Musts for Conducting a Job Interview

  My new book, Success for Hire (ASTD Press) features employee recruitment and retention practices that a lot of people think they know but in reality, don’t put into practice. One of those practices is effective in-person interviewing, which can ensure Read More... Posted Friday, August 01, 2008 7:00 AM by AlexandraLevit | 1 Comments Filed under: Best Practices, Communication, HR Issues, Management, Professionalism, Work

• Start Managing on the Right Foot

  One of my friends has been complaining that her team is running wild. Much as I love her, I know that this is happening because when my friend took over the group a few months ago, she really wanted her new reports to like her, so she put up with a lot Read More... Posted Friday, March 21, 2008 7:00 AM by AlexandraLevit | 1 Comments Filed under: Communication, Emotional Intelligence, Management, Daily Life

• Did Your Interview Questions Break the Law?

  My friend Chris Russell over at Secrets of the Job Hunt reported on a recent study by global HR consulting firm Development Dimensions International and Monster that examined the most inappropriate questions job seekers have been asked during an interview. Read More... Posted Friday, February 08, 2008 7:00 AM by AlexandraLevit | 0 Comments Filed under: Communication, Current Affairs, Employment Trends, HR Issues, Job Hunting, Management, People Skills, Troubleshooting

• How to Cope with Pay Inequities

  My friend Lisa Haneberg over at the Management Craft blog cites an excellent article from HR Capitalist on how to deal with pay inequities. Kris Dunn shares the following scenario. You're a young manager new to your role, and after 2-3 months, you finally Read More... Posted Monday, December 03, 2007 7:00 AM by AlexandraLevit | 0 Comments Filed under: Communication, Compensation, Management, Office Politics, Reviews & Promotions

• Get Customers to Stop Yelling at You

  The customer’s always right. This is the mantra that customer service representatives have to repeat to themselves every day – if they want to keep their jobs. But what happens when you come into contact with a particularly angry customer, who is determined Read More... Posted Wednesday, March 28, 2007 7:00 AM by AlexandraLevit | 0 Comments Filed under: Best Practices, Communication, Management, Project Management, Work

• Why We Hesitate...to Delegate

  Much as we may grumble about our colleagues, they’re there for a reason. Your company or department’s workload is too much for one person. Sometimes, you’ll even get a direct report or two (or even a whole group) to help manage the never-ending stream Read More... Posted Friday, August 18, 2006 7:00 AM by AlexandraLevit | 2 Comments Filed under: Communication, Management, Mentoring, People Skills, Productivity, Project Management, Daily Life Attachment(s): http://graphics.iparenting.com/clipart/familycandids/00009296.JPG

• Go On, Say Something Nice!

  When you’re a busy manager, the tendency is to only provide feedback to your employee when he’s made a mistake. You’re tied up with your assignments and expect that your employee knows what he’s doing. You expect that he’ll complete his tasks correctly Read More... Posted Tuesday, July 25, 2006 7:00 AM by AlexandraLevit | 4 Comments Filed under: Communication, Management