Available Positions
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The PSS Agent is primarily responsible for delivering unparalleled guest service by providing quality information to guests and to facilitate the sale of Lift Tickets, Ski & Ride School Private Lessons, and Class Lessons. Applicant should have a vast knowledge of the Resort and surrounding community, all in an effort to satisfy and exceed guest expectations and to ensure a world class Ski Reso
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The Administrative Assistant will spend approximately 40% of his/her time supporting the HR function including processing employee transactions, assisting in the job requisition process, and helping with employee communications. The remaining 60% will be focused on providing general administrative support to the property including filing, correspondence, and phone reception.
* Assist in the re
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The main responsibility of the Sous Chef is to supervise, coach and mentor the kitchen staff (up to 50 employees) in the absence of the Executive Chef, assist with purchasing, ordering, receiving and rotating stock as needed and oversee the preparation and presentation of meals/food during lunch service and expediting all food items served. Additional responsibilities may include maintaining al
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Work on a team located in Broomfield to help guests plan their vacation and travel to a RockResort. Respond to telephone inquiries and provide information on all aspects of resorts properties, activities, and amenities. Participate in training activities including property and activity product tours and Aspire Conversion Training. Average agent earns $12.50 per hour including base plus commiss
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The Base Area/Park Attd will provide guest service and direct guest vehicles into and out of resort parking lots in an efficient and safe manner. This position may provide routine maintenance to base areas. The primary function of this position includes snow removal, trash removal, basic maintenance procedures and general labor force.
This is a 5 day a week Part Time Postion.
Qualifications
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* Work with a team to oversee daily operations of the call center floor.
* Act as manager on duty in terms of supervising vacation coordinators, call volume, and guest issues.
* Successful candidate will possess strong leadership, customer service, and communication skills.
* Provide timely guidance and feedback to help others strengthen specific knowledge/skill areas to achieve business goals
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In this position you will be highly visible and have frequent guest interactions. Responsibilities include scanning tickets, on mountain guest information, on mountain skier safety (education and enforcement) and guest assistance in the unloading of ski's/boards from parking lot buses. This is an outside guest service position to include but not limited to handing out trail maps, coco and cook
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* Defend chargeback requests within the time limits set by the credit card bank.
* Research, gather and provide all documentation to support Vail Resorts' side of the chargeback transaction.
* Develop relationships with other departments to maximize chargeback defense.
* Input all chargeback information in the Access database.
* Maintain spreadsheet detailing chargeback requests and their resolu
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The race crew/coach at Beaver Creek is responsible for the production of special events, NASTAR, and coaching programs at the resort. Staff are responsible for the setup, execution, and cleanup of all events. Responsibilities include timing, announcing, course setting, maintenance of race venues, registration, starting, scoreboard, and hill cleanup. Qualified staff also assist with private ski i
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Cat Operator Lead will make decisions relative to slope maintenance for the Supervisor when he or she is not available.
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Responsible for on the job training of new operators, coordination in the preparation and maintenance of the skiing surface for skiers of all levels, and fulfilling the hauling and dozing needs of other departments.
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Positive skills, knowledge of mechanical aspects of eq
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