Available Positions
The primary job functions will be to monitor the repairs to the home in the event of loss to the property. The Associate will be involved in assuring the damage to the home is repaired to the original condition by following specific set procedures and guidelines. Handle telephone calls, loss draft claim file processing and other contacts from borrowers, agents, clients, etc. Support borrowers and
ZC Sterling Corporation We were the industry's first provider of hazard insurance outsourcing services. Since then, the organization has grown to become one of the largest hazard insurance outsourcers. ZC Sterling leads the field in providing outsourced insurance, real estate tax, and customer care solutions for the mortgage industry. Today, ZC Sterling is a premier services firm, offering a full
The primary job functions will be to monitor the repairs to the home in the event of loss to the property. The Associate will be involved in assuring the damage to the home is repaired to the original condition by following specific set procedures and guidelines. Handle telephone calls, loss draft claim file processing and other contacts from borrowers, agents, clients, etc. Support borrowers and
Handle inbound hazard insurance related telephone calls. Support borrowers and external customers. Maintain hazard and lender placed hazardflood insurance on mortgage loans. Essential Job Functions 1. Handle inbound telephone calls from borrowers. Answer questions regarding Insurance/Lender Placed Insurance. Updates records and notate system as required. 2. Serve as backup to other teams as reques
Handle inbound hazard insurance related telephone calls. Support borrowers and external customers. Maintain hazard and lender placed hazardflood insurance on mortgage loans. Essential Job Functions Handle inbound telephone calls from borrowers. Answer questions regarding Insurance/Lender Placed Insurance. Updates records and notate system as required. ; Serve as backup to other teams as requested
Handle Program related telephone calls. Support borrowers and external customers. Assist in the training and development of incoming hires. Serve as backup to other teams as requested by Supervisor. RESPONSIBILITIES Responsible for ensuring the delivery of timely, accurate customer service. ; Responsible for ensuring the highest level of customer satisfaction. ; Effectively delegate and distribute
ZC Sterling Corporation We were the industry's first provider of hazard insurance outsourcing services. Since then, the organization has grown to become one of the largest hazard insurance outsourcers. ZC Sterling leads the field in providing outsourced insurance, real estate tax, and customer care solutions for the mortgage industry. Today, ZC Sterling is a premier services firm, offering a full
Responsible for answering inbound customer service calls regarding supplemental insurance products. PRIMARY DUTIES AND RESPONSIBILITIES Delivers timely, accurate customer service. ; Responsible for receiving inbound calls. . ; Ensures the highest level of customer satisfaction. ; Meets and maintains productivity and quality standards. ; Able to meet and maintain availability standards, schedule ad
Assists in work prioritization and tracking to ensure even distribution throughout the team and compliance with service standards. ; Resolve complex, escalated issues or processing exceptions - including but not limited to County Web Links, File Requests, File Tracking, 2nd Requests, VMTL, LPP Requests, LPP Audit, Team Audits, Rush Email, I3 Email and Check Request. ; Ability to use all resources
ZC Sterling Corporation We were the industry's first provider of hazard insurance outsourcing services. Since then, the organization has grown to become one of the largest hazard insurance outsourcers. ZC Sterling leads the field in providing outsourced insurance, real estate tax, and customer care solutions for the mortgage industry. Today, ZC Sterling is a premier services firm, offering a full
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