Prepare credit card recap on a daily basis. Verify front desk postings. Check front desk skip account and transfer charges to correct accounts. Check "out accounts" on a daily basis. Transfer banquets charges to their master accounts on a daily basis. Handle credit card chargeback disputes and make sure they are answered in a timely fashion. Set up monthly billing accounts and bills them on a mont
The qualified candidate has revenue management, sales and reservations background and is familiar with negotiating with third party internet sites and e-marketing. Experience with operating PMS systems of a Hotel as well as sales/yield systems of a hotel, knowledge and ability to analyze various reports of revenue and recommendations on pricing. Other duties as needed. Experience in the hotel indu
Responsible for preparing the proper set up in accordance with expected business. Must be able to serve pantry items promptly and efficiently. Responsible for following up and maintaining standard procedures for all cold food preparation in the hotel. Must keep all areas clean and meet sanitation standards. Must be able to lift and/or move up to 25 pounds. Apply Now
This position offers a unique opportunity to work in all areas of the kitchen to include food preparation, the main line, banquets and pastry. Rounds Cook is expected to rotate into different areas with or without advance notice as a result of business demands. It requires a strong knowledge of all basic cooking techniques, as well as of kitchen equipment, tools and supplies. Rounds Cook is expect
We are seeking a responsible individual with excellent communication and organizational skills. Performs all building maintenance tasks as assigned and all preventative maintenance tasks as required. Answers radio calls and responds to guest room and public area calls in a prompt and professional manner according to standards. Knowledge of HVAC plumbing and electrical systems are also required. Th
Sales Manager To meet or exceed Group Rooms and F&B “plan”. To prospect new group accounts and manage existing accounts for maximum yield and penetration. Will be responsible for conducting on and off site Sales calls. Must have a minimum of 3 years Sales experience, preferably in a hospitality industry, or have maintained a supervisory position or above in a Hotel operations department. Must be p
Responsible for the proper operation of the outlet when present and not present. Determine, interpret, and assign specific duties. Maintain harmonious relationships with the guests and staff. Supervise staff, including kitchen and bar in order to maintain Sonesta standards. Forecast and schedule properly according to city and hotel guest count. Train staff on policies and standards through departm
Assist servers in providing four diamond service of food and beverage to guests by clearing and setting tables and performing miscellaneous tasks. Supply assigned station with all items needed for daily operation. Pour water immediately upon guest seating. Furnish hot bread, butter, and pate to tables immediately after seating at lunch. Assist in the serving of food. Other duties as needed. Apply
Responsible for greeting guests warmly and sincerely, escorting them to tables, and presenting menus. Assist the wait staff with table maintenance and bussing. Helps with maintaining condiments. The qualified candidate will act as a customer relations clerk of the hotel and maintain an orderly flow of customer traffic. Responsible for maintaining the Sonesta standards. Other duties as needed. Appl
The qualified candidate is required to provide exceptional guest service which is achieved by cleaning and preparing guest rooms for occupancy. This candidate should provide personal service by greeting guests and assisting them as needed. Must demonstrate the housekeeping and Sonesta guest standards. Responsible for properly using the chemicals needed to clean ad prepare guest rooms. Must be know
