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Address:
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1600 Stewart Avenue
Westbury, NY 11590
United States
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Phone:
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1-516-237-6000
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Url: |
http://www.1800flowers.com
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Type:
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Public
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Industry:
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Floral & Gifts Retail
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Employees:
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3000
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Description:
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1-800-FLOWERS.COM, Inc. is a multi-channel gift retailer, providing a range of gift solutions and products, including flowers, gourmet foods, baked goods, candies, wine, gift baskets, stuffed animals and various other gifts for every occasion. The Company's principal brand, 1-800-FLOWERS.COM, offers fresh-cut flowers, individually created florist-designed arrangements and hand-delivered the same day, or delivered through the Company's Fresh From Our Growers program. The 1-800-FLOWERS.COM collection of brands also includes home decor and garden merchandise from Plow & Hearth; premium popcorn and specialty treats from The Popcorn Factory; cookies and baked gifts from Cheryl Co.; gourmet foods from GreatFood.com; children's gifts from HearthSong and Magic Cabin; and wine gifts from The Winetasting Network. For the nine months ended 2 April 2006, 1-800-Flowers.com's revenues increased 18% to $570.6M. Net income decreased 45% to $2.2M. Revenues reflect increase in sales to online customers, higher income from telephonic customers and increased retail sales. Net income was offset by higher cost of revenues, increased marketing & sales expenses, higher technology & development expenses and higher general & administrative expenses.
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Available Positions
BloomNet Customer Service Associate
Location: Carle Place, NY
Position Type: Full-Time
Summary
The BloomNet Customer Support Associate is responsible for effectively processing high level, complex BloomNet network member service issues while providing world class Bloomlink technical support. Associates will handle product issues via the telephone, email or interactive chat sessions for BloomNet
Business Development Manager
Location: Carle Place, NY
Position Type: Full-Time
Summary
Connect 7 - a division of 1-800-FLOWERS.COM provides video production services to a variety of corporate and broadcast clients, as well as to other 1-800-FLOWERS.COM Divisions. Connect 7's mission is to help clients connect with the audiences that matter to them - both internal and external - using video comm
Product Manager - Plant/Designer Floral
Location: Carle Place, NY
Position Type: Full-Time
Summary
The Product Manager - Plant/Designer Floral will develop and manage high appeal, differentiated, notable products specifically in our plant and designer floral categories, focusing on signature products that support the 1-800-FLOWERS.COM brand strategy as well as working to drive the product develo
Product Manager
Location: Carle Place, NY
Position Type: Full-Time
Summary
To develop a product that will support strategy to maximize the business from a revenue and margin perspective. Responsible for all product development initiatives in the non-floral area. Develop products and categories based on department objectives and in line with corporate initiatives and strategies.
Responsibilities
Customer Service - Temporary Work from Home Opportunity
Summary
1-800-FLOWERS.COM's customer contact center, recent winner of the global call center of the year award, is currently recruiting agents for it’s Work from Home Customer Service team. This team provides professional, courteous, responsive and accurate service to our customers from the comfort and convenience of their home office. The
Marketing Manager
Location: Carle Place, NY
Position Type: Full-Time
Summary
Celebrations.com is the best of both worlds?a fun, "lean and mean" start-up able to leverage the resources of a big company. Celebrations is a subsidiary of 1-800-FLOWERS.COM, Inc. The site was launched in beta in November 2007 and will re-launch in Fall, 2008. We are looking for a savvy marketer needed for unique oppor
BloomNet Customer Support Remote Manager
Location: Carle Place, NY
Position Type: Full-Time
Summary
Manage and develop a team of up to 30 remote Customer Service Specialists to positively impact productivity, quality and staff retention.
Responsibilities
* Evaluates, prepares and conducts performance appraisals monthly and annual.
* Discusses and implements performance improvement plans as nee
Customer BloomNet Account Manager
Location: Carle Place, NY
Position Type: Full-Time
Status: Exempt
Immediate Supervisor: Director BloomNet Customer Support
Primary Purpose and Function
In accordance with the established mission, policies and procedures of BloomNet/1-800-FLOWERS.COMand/or specific instructions from the Director BloomNet Customer Support the Account Manager is responsible for the
Vice President of Technology, BloomNet
Location: Carle Place, NY
Position Type: Full-Time
Summary
The Vice President of Technology will be part of the BloomNet senior management team and will work daily with the management team to identify opportunities where BloomNet can leverage technology to provide the company with a competitive edge in its marketplace. The Vice President of Technology is re
BloomNet Customer Support Remote Associate (Bi-Lingual Preferred) – At home Agent
Reports to: Manager BloomNet Customer Service
Summary
The BloomNet Customer Support Remote Associate is responsible for effectively responding to BloomNet florists assisting them with their high level complex service issues. Service requests are received via the telephone, email or interactive chat sessions. He/She
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