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Address:
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911 Panorama Trail South
Rochester, NY 14625
United States
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Phone:
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1-585-385-6666
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Url: |
http://www.paychex.com/
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Type:
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Public
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Industry:
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Accounting
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Employees:
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10900
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Description:
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Paychex, Inc. provides payroll and integrated human resource and employee benefits outsourcing solutions for small to medium-sized businesses in the United States. Its Payroll and Human Resource Services product lines offer a portfolio of products and services that help clients to meet their payroll and human resource needs. Its Payroll services are provided through either its Core Payroll or Major Market Services, and include payroll processing, payroll tax administration services, employee payment services, and other payroll-related services, including regulatory compliance (new hire reporting and garnishment processing). Its Human Resource Services include human resource administrative services, which include Paychex Premier Human Resources and its Professional Employer Organization; retirement services administration; workers' compensation insurance administration; employee benefits administration; time and attendance solutions, and other human resource products and services. For the fiscal year ended 31 May 2006, Paychex, Inc.'s revenues rose 16% to $1.67B. Net income rose 26% to $464.9M. Revenues reflect higher revenues from Payroll Service segment due to growth in clients, check volume & uitlization of payroll-related ancillary services and increased revenues from Human Resource Service segment. Net income also reflects improved operating margins and an increase in net investment income.
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Available Positions
* Providing quality customer service to all clients.
* Contacting clients daily to obtain information for payroll production.
* Resolving all client questions and problems in a timely manner.
* Establishing payroll schedules with clients.
* Entering all payroll data necessary to process and meet clients' payroll schedules.
* Maintaining current knowledge of the Paychex payroll processing system an
* Interacting with clients via telephone on a daily basis.
* Resolving client concerns relating to payroll and tax matters, systems issues, and support of client transmission issues.
* Providing client training by periodically explaining the benefits of additional reports and products that the client does not currently use but may find useful.
* Participating in designated client calling and other
* Interacting with clients via telephone on a daily basis.
* Resolving client concerns relating to payroll and tax matters, systems issues, and support of client transmission issues.
* Providing client training by periodically explaining the benefits of additional reports and products that the client does not currently use but may find useful.
* Participating in designated client calling and other
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Gathering and maintaining client service data in the product database.
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Developing and maintaining working knowledge of all product HR components.
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Building strong client relationships and providing quality service in an effort to retain client base.
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Recommending, coordinating, and delivering training seminars for clients and their employees.
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Acting as liaison to branch, region, and co
* Providing quality customer service to all clients.
* Contacting clients daily to obtain information for payroll production.
* Resolving all client questions and problems in a timely manner.
* Establishing payroll schedules with clients.
* Entering all payroll data necessary to process and meet clients' payroll schedules.
* Maintaining current knowledge of the Paychex payroll processing system an
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Monitors system for incoming penalty notices and overpayment refund requests and initiates the research and resolution process.
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Retrieves all documentation necessary for penalty and overpayment resolution from several resources.
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Responds to inbound calls and places outbound calls to resolve various issues.
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Conducts research to obtain proof of prior tax filings and payments
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Continues
* Applying attention to detail and customer service skills in the performance of sorting, distributing and collating outbound mail.
* Preparing outbound packages in conjunction with specific customer requests.
* Operating within a high-volume center while meeting a growing need for service.
* Monitoring processes and suggesting process improvements.
This position is a part time opportunity only.
* Responsible for advanced accounting, financial analysis or reconciliation activities.
* Acts as a subject matter expert on designated functions.
* Provides technical assistance on accounting, finance or related systems issues.
* Prepares and submits reports on the results of audits or analysis, uses judgment in making recommendations for improvement to senior managers.
* Responsible for priority
* Providing quality customer service to all clients.
* Contacting clients daily to obtain information for payroll production.
* Resolving all client questions and problems in a timely manner.
* Establishing payroll schedules with clients.
* Entering all payroll data necessary to process and meet clients' payroll schedules.
* Maintaining current knowledge of the Paychex payroll processing system an
* Interacting with clients via telephone on a daily basis.
* Resolving client concerns relating to payroll and tax matters, systems issues, and support of client transmission issues.
* Providing client training by periodically explaining the benefits of additional reports and products that the client does not currently use but may find useful.
* Participating in designated client calling and other
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