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Payroll Specialist · Norristown, PA
* Providing quality customer service to all clients.
* Contacting clients daily to obtain information for payroll production.
* Resolving all client questions and problems in a timely manner.
* Establishing payroll schedules with clients.
* Entering all payroll data necessary to process and meet clients' payroll schedules.
* Maintaining current knowlege of the Paychex payroll processing system and changes in payroll laws.
* Corresponding with federal, state, and local tax agencies on behalf of clients.
* Researching and resolving client and system issues.
* Maintaining a high rate of client retention through quality service.
* Participating in and conducting branch training sessions as needed.
Qualifications
High school diploma is required (Associate's degree is preferred). Candidate must have 3 years of office experience with proven skills in data entry, customer service, and problem resolution. Candidates with an equivalent combination of education and experience will be considered. This position requires 2 weeks of training in Rochester, NY.
Job
: Customer Service
Primary Location
: Pennsylvania-Norristown
Philadelphia Office (7576)
1100 Adams Avenue
Norristown ,...
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