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Passport Processing Supervisor · Boston, MA
How would you like to be a part of a team that produces the most important travel document in the world, the US Passport! Stanley Associates Inc., a FORTUNE 100 Best Companies to Work For 2007 & 2008, is searching for an Processing Supervisor for the Passport Center.
This manager supervises employees in an office environment and manages all task areas of Passport production. Day to day responsibilities may include, but are not limited to:
â?¢ Managing administrative, personnel, and operating processes in order to meet production expectations for timely issuance of Passports.
â?¢ Developing, implementing and overseeing the training of staff.
â?¢ Documenting and managing performance, attendance or conduct issues.
â?¢ Planning, directing, and coordinating the daily activities of mail open, cashier, image capture (scanning), image review, data entry, book-print, quality control, and PRISM (passport record scanning) for Passport production.
â?¢ Overseeing customer service functions such as searches, re-writes, re-issues, and re-mails.
â?¢ Verifying adherence to all department and agency security regulations and internal controls.
â?¢ Developing and verifying reports on timekeeping,...
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