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IT Network Administrator · Marlboro, MA
The IT Network Administrator is responsible for ensuring the availability and security of the network and its resources to end-users. This person will carry out technical, nonroutine installation and maintenance of network hardware and software, such as servers, operating systems, storage devices, switches, and end-user equipment. This person is also responsible for providing user-level network services, such as assigning passwords and accounts, administering e-mail, setting permissions, and desktop applications support.
Responsibilities:
Specific responsibilities include:
* Communicate any changes to peers and department manager 1 week prior.
* Log all changes in the IT HelpDesk Ticketing System RT.
* Timely installation and configuration of system software and hardware.
* System Uptime on VPN, Email, File Server, LAN and Voice systems.
* Apply Critical patches to network switches and servers quarterly.
* Respond to and Resolve Remote Connectivity issues as they occur.
* Document new procedures and configurations.
* Update Software License List.
* Assist with end user training on related technology (Remote Access, VPN,.etc).
* Maintain Server/Switch/Router Inventory List.
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