Under the direction of the Office of Passport Directorate management staff, the Administrative Assistant will perform a variety of administrative functions in support of a senior manager.

Specific Duties:

â?¢ Type/create correspondence, memorandums, reports, and charts as requested by DoS management.
â?¢ Review and edit correspondence and reports for grammar and coherence.
â?¢ Set up conferences as requested by management.
â?¢ Create and/or maintain an efficient task tracking system.
â?¢ Answer incoming calls (external and internal) in a highly professional manner and forward calls, take messages, or resolve calls as warranted on an individual basis.
â?¢ Receive deliveries and arrange for pick-up of outgoing shipments.
â?¢ Develop an excellent understanding of Passport management roles, responsibilities, and protocols.
â?¢ Take initiative to manage priorities and request clarification as required.
â?¢ Report trends or patterns in the volume or nature of inquiries to management as necessary.
â?¢ Maintain confidential employee records and/or subject matter files as requested by the management staff.
â?¢ Attend meetings and generate minutes as necessary.
â?¢ Ensure timely...

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