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Sales Consultant - Call Center Performance Practice · New York, NY
Aon’s Call Center Performance Practice
Job Description
Aon Consulting is a global innovative leader in benefits, talent management and rewards consulting. Aon Talent Solutions Consulting has a global network of consultants that work with leading organizations to drive improvements in both individual and organizational performance by using state-of-the-art tools and methods delivered with flawless execution.
We primarily work with Fortune 1000 clients, unleashing the value of their human capital through strategically integrated and innovative talent solutions for Talent Acquisition, Talent Management, Leadership Development and Strategic Rewards. We use consultative methods, research-proven models and applicable best practices to produce measurable human and organizational results.
Position Summary:
Aon’s Customer Contact Practice (CCP) practice develops, validates and conducts call monitoring programs for our client organizations. Aon “assessors” evaluate calls from our Operations Center. We objectively assess the customer service and sales behaviors displayed by call center representatives working at our client organizations. Our monitoring clients include Fortune 1000...
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