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CUSTOMER SERVICE REP – AP HEALTHCARE · Pocasset, MA
Req No. 2195BR
Job Title CUSTOMER SERVICE REP – AP HEALTHCARE
Employment Status Full Time
Employment Type Non-Exempt
Country United States
Location US-MA-Pocasset
Organization US - Global Healthcare
Job Description and Qualifications Air Products Healthcare, one of the top five providers of home respiratory products and services in the U.S. and a subsidiary of Air Products and Chemicals, Inc.(NYSE:APD), is seeking a Customer Service Representative in our Pocasset, MA location.
Job Description:
Air Products Healthcare is currently seeking highly experienced and qualified individuals to effectively manage and support all customer service functions. Customer Service Representatives will ensure customer satisfaction while promoting and fostering an atmosphere of teamwork.
Job Responsibilities:
-Identifying customer needs and developing processes to achieve results.
-Receive and process approximately 35-45 calls per day.
-Collect all necessary data relevant to customer needs.
-Interpret, verify and process data to determine patient eligibility.
-Facilitate the delivery and pick-up of the equipment in a timely manner.
-Respond to customer issues that may arise during and after order...
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