The purpose of this position is to be responsible for the daily Housekeeping operation and the supervision of the Housekeeping staff, assignments and projects. The Housekeeping Manager is also responsible for maintaining HGVC Standards, the training of all Housekeeping employees and for departmental inventories and purchasing.

Essential Job Duties and Responsibilities:

* Conduct morning briefing with staff, to include the Spirit of Service Message of the day and the issuance and collection of master keys and Nextel phones.
* Review Manager’s Log and resolves any reported Housekeeping issues.
* Perform inspections of all public areas and coordinate prompt resolution to any substandard areas with the appropriate department(s).
* Report any maintenance/landscaping/Front Office issues that need to be resolved to the appropriate personnel/department.
* Facilitate cooperation amongst departments to implement Housekeeping Projects while cooperating with other departments to achieve their projects.
* Inspect rooms, common areas and supply rooms.
* Ensure rooms are ready for occupancy no later than the posted Check In Time.
* Respond to guests and other Resort Operations Staff and...

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