Entry Level Assistant Copy Center/ Mail Room Manager · Pittsburgh, PA
IKON Office Solutions, Inc. ·  Search for contacts: Facebook · LinkedIn · Jigsaw · Spoke

JOB DUTIES AND RESPONSIBILITIES

* Functions as a document specialist or other operations worker.

* Responsible for effective implementation and management of IKON Service Excellence.

* Handles formal contact with the customer on a daily basis in IMS.

* Provides training on workflow and machine operations when necessary.

* Ensures payroll accuracy by overseeing and correcting all time clock punches.

* Achieves shift profitability in the area of cost of goods by effectively supervising the shift in the use of company materials and supplies.

* Ensures the quality of operations for shift by assisting in the achievement of goals.

* Meets quality and deadline standards by the effective use of job scheduling practices.

* Maintains efficient workflow by holding direct reports accountable for quality and efficiency of their work.

* Facilitates resolution of issues concerning pricing, orders-in and invoicing by interacting and communicating with sales department.

* Completes site reports and other paperwork as necessary.

* Responsible for managing P&L.

* Performs other duties as assigned.

QUALIFICATIONS(Education, Experience and Certifications)

* Requires high school diploma...

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