Integrated Account Manager · Centennial, CO
IKON Office Solutions, Inc. ·  Search for contacts: Facebook · LinkedIn · Jigsaw · Spoke

Position Profile

Responsible for managing all operations for contracted client locations within a territory. Focus should be on the employee, customers, and meeting profit objectives for each site within their territory. Directly/indirectly responsible for the management of 45+ employees or greater than $150K in monthly billings. This position is a key member of the marketplace operations management team.

Job Duties and Responsibilities

* Interfaces with Senior Management to recruit, hire and train site employees.

* Responsible for effective implementation and management of IKON Service Excellence.

* Initiates add-on services at client locations.

* Ensures quality and productivity standards are being met by On-Site Managers.

* Develops and implements new processes needed while communicating with Senior Management.

* Coordinates month end closing and other necessary accounting functions.

* Supervises staff of Managers through continual communication and performance management; reacts to personnel performance issues.

* Develops & implements manpower plans & executes recruitment strategies to fill staffing needs.

* Creates a customer-focused environment.

* Keeps...

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