Lodging - Front Desk

Front Desk Reservation Agent - Winter

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Now Recruiting for the 2009/2010 Winter Season

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1.       Sell Northstar to all potential customers, keeping current on rates, promotions, and special events.

2.       Book lodging reservations into AS400 computer system.

3.       Check in guests at front desk explaining all facilities.

4.       Check out guests reviewing billing and payments.

5.       Maintain complete informational knowledge of Northstar and the surrounding area.

6.       Post guest charges and payments.  Issue tickets and vouchers.

7.       Responsible for cash bank, balance of paperwork, and monies.

8.       Work within established guidelines to resolve any problems to the guest's satisfaction.

9.       Relieve PBX operator when requested.

10.     Communicate with other departments as required.

11.     All other duties as assigned.

12.      Flexible working hours.

RESPONSIBILITIES TO SAFETY

1. Protect the safety of self, co-workers, and Northstar-at-Tahoe Resort guests at all times.

2. Report any potentially...

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