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Claims Supervisor - Liability · Bend, OR
Supervises and directs the adjustment and administration of claims in an assigned area (involving specialization in or any combination of liability, property, or auto physical damage), participates directly in the adjustment of complex or unusual claims.
Position Requirements
Supervises assigned personnel. (See attached description of Supervisory Responsibilities.) Conducts case reviews and evaluates Claims Representative performance by continuous review of claims statistics, open and closed file evaluations, reinspection, and observation of activities in the field and office. Reviews the settlement activity of the Field Claims Office or Claims Service Center to ensure sound systems, service, and security. Sets and adjusts claim reserves within authority. Responsible for compliance with published company procedures. Recommends and carries out programs designed to meet the administrative technical training and overall development needs of all assigned personnel. Promotes coordination of Claims and Marketing relationships by instructing agents in methods and procedures of claims handling and by participation in meetings conducted by the Marketing Department. Approves and signs...
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