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Customer Equipment Specialist.Field Sales Support · Providence, RI
POSITION PROFILE
Serves as an Area expert on IKON equipment offerings and assists sales reps by positioning and demonstrating system offerings to customers. Provides pre-sales product support to IKON Sales Representatives. Retains and renews IKON revenue in existing MIF through selling of refinance opportunities. This position is a temporary assignment (max 12 months) and serves as a preparatory role for an Account Executive (AE) position.
JOB DUTIES AND RESPONSIBILITIES
* As required, provides equipment training to external customers (generally in the customer environment) in support of ITTs and major accounts
* Serve as subject matter expert for IKON equipment portfolio across all segments (B&W and color)
* Provides pre-sales product demonstrations to customers
* As necessary, provides equipment training to internal sales force (new hire and existing) on new product offerings
* Promotes products and represents the company at off-site customer meetings featuring IKON equipment solutions
* Works directly with customers to sell refinancing of existing IKON equipment that is at lease-end
* Meets or exceeds revenue and profit targets in assigned base
* Completes required...
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