Customer Equipment Specialist.Field Sales Support · Providence, RI
IKON Office Solutions, Inc. ·  Search for contacts: Facebook · LinkedIn · Jigsaw · Spoke

POSITION PROFILE

Serves as an Area expert on IKON equipment offerings and assists sales reps by positioning and demonstrating system offerings to customers. Provides pre-sales product support to IKON Sales Representatives. Retains and renews IKON revenue in existing MIF through selling of refinance opportunities. This position is a temporary assignment (max 12 months) and serves as a preparatory role for an Account Executive (AE) position.

JOB DUTIES AND RESPONSIBILITIES

* As required, provides equipment training to external customers (generally in the customer environment) in support of ITTs and major accounts

* Serve as subject matter expert for IKON equipment portfolio across all segments (B&W and color)

* Provides pre-sales product demonstrations to customers

* As necessary, provides equipment training to internal sales force (new hire and existing) on new product offerings

* Promotes products and represents the company at off-site customer meetings featuring IKON equipment solutions

* Works directly with customers to sell refinancing of existing IKON equipment that is at lease-end

* Meets or exceeds revenue and profit targets in assigned base

* Completes required...

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