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CUSTOMER SERVICE REP · Austin, TX
At Randstad, our job is simple. We work for you, and are ready to help you find the
perfect job. Every day, Randstad helps over 150,000 people throughout the world find the
job that's right for them - and we can do the same for you.
BILINGUAL CALL CENTER ASSOCIATES NEEDED FOR SOUTH AUSTIN: Responds to customer phone
inquiries in a prompt, courteous and concise manner. Provides callers with an unbiased
information to assist customers with application and eligibility requirements. Accesses,
reads, and interprets customers and provider data elements within customer's application.
Performs accurately all data entry functions to reflect customer activity/transactions.
Answers customer questions and assists in problem resolution. Assists customers in the
enrollment process. Documents all customer encounters in clear and concise logs. High
school diploma, GED, or equivalent certification; other combinations of education and
experience will be considered. Background in health care, human services, or customer
service. Knowledge of Texas health and social services programs, and geographical area.
Experience in data entry and call centers. Experience working with culturally...
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