Job Summary: Responsible to Set and maintain Credit & Collection policies and procedures, improve controls and DSO and reduce bad debts Duties and Responsibilities (include but are not limited to): Responsible for improving DSO from current 50 day level, including making collection calls, reconciling short pays and working out payment arrangements with troublesome debtors. Includes travel if necessary Set up payment plans, final demands, assign debtors to collection agencies, manage relationships with the credit agencies, including follow-up on accounts submitted Review, analyze and decide whether to release orders on credit hold, for both US and Canada, including making calls to ensure payment before order release, where necessary Manage lockbox relationship, post lockbox deposits daily, Process EFT payments and CHAX (check by Fax) Travel to NACM credit association meetings, up to 3 – 4 times annually Manage credit insurance relationship and obtain higher insured limits on certain debtors Submit monthly data reports to Euler, NACM, D&B and Equifax Prepare detailed monthly credit reports to VP Finance for US and Canada Manage staff responsible for collection calls, daily order...

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