Call Center Manager-Lawrenceville, GA · Lawrenceville, GA
Aramark Corporation ·  Search for contacts: Facebook · LinkedIn · Jigsaw · Spoke

Description:
- Call Center Manager-Lawrenceville, GA (567AUS50994)

Call Center Manager-Lawrenceville, GA-567AUS50994

Description

Position Overview:

The Regional Customer Service Manager (RCSM) oversees daily operations impacting customer relations and services. The RCSM continuously motivates, trains, coaches, and inspires the Customer Service Team resulting in the very best possible customer experience. The RCSM and team follow the One-Call Resolution process whenever possible. The RCSM will project a professional service attitude while instilling an eagerness to serve all customers. The RCSM will enforce 100% customer call-backs bringing accountability to operations to ensure outstanding customer experiences and maintain a continuous focus on satisfaction and retention.

Essential Functions:

·        Provide the very best customer experience to our customers when they call ARAMARK

·        Motivate, train, coach, mentor and inspire Customer Service Team

·        Enforce customer service standards and call center processes are followed

·        Constantly Update Team to newest customer service trends and methods

·        Maintain continuous 100% call-back to customer...

Give Feedback
Let the employer and other job seekers know what YOU think about this job! Choose a tag from either the Good or Bad column. Your feedback will let you keep track of listings and help the GetTheJob community bring you better results.
Good Bad
Interesting Error
Applied No Application
Perfect for Friend Bogus Job
Great Company Bad Company
Favorite Job Poor Description
Great Benefits No Benefits
View and apply to this job direct from this employer's website.

Looking for other similar jobs...