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Teller · Dallas, TX
1. Greet all customers and assist them by completing the required banking transaction(s) in a prompt, accurate, and courteous manner.
2. Resolve customer transactions, which are not consistent with Bank policy or outside of teller authority through the appropriate procedures.
3. Respond to customer account inquiries.
4. Identify and pursue selling and cross-selling opportunities with Bank customers and prospective customers.
5. Perform the duties of a Paying and Receiving Teller.
6. Process TT&L (Treasury, Tax and Loan) payments.
7. Process requests for a Cash Advance from the customer’s credit card .
8. Perform the duties of a Commercial teller, which includes:
a. Handling a large volume of cash.
b. Filling change orders (cash and coin).
c. Taking food stamp deposits.
d. Processing TT & L deposits as noted above.
9. Review deposits per the banks procedures to protect against forgery, and correct deposits that may be written incorrectly. Determine if appropriate Reg CC hold should be placed on the account..
10. Process and log all deposits made by mail and by night deposit and fill customer requests for deposit slips and envelopes, as needed.
11. Reconcile traveler’s checks sold...
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