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Assistant Store Manager · North Bethesda, MD
Position Statement Assistant Store Manager is responsible for fostering and sustaining company core values while achieving: Superior customer experience, financial results, operational and visual excellence and compliance to all company policies and procedures. Responsibilities Results Leadership · Embraces and promotes Coldwater Creeks’ standards of exceptional customer service through Personal Shopper and One Creek programs as well as measuring and improving results in Customer Experience Evaluations. · Achieves metrics and holds self and team accountable for driving results. · Manages change through communication and positive support of all company initiatives. · Maintains integrity of Coldwater Creek’s brand identity through compliance with visual and operational directives. · Demonstrates effective and successful prioritization and time management skills. · Recognizes and rewards behaviors that reinforce both progress and success; utilizing all recognition programs. Thought Leadership · Able to identify, utilize and communicate the financial indicators as directed by Senior Leadership. · Ability to create and implement an action plan for financial success through analyzing...
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