|
AP INVESTIGATOR - N. CA (ONGOING) · Wayne, NJ
Job Summary
Provides theft and fraud controls for select stores within a geographic market. The In-Store AP Investigator's primary responsibility is the detection, apprehension and successful prosecution of shoplifters. Store assignments will vary week to week dependent upon theft and fraud trends.
Tasks and Responsibilities
1. Observation and detection towards apprehension of external theft through the use of CCTV, Exception reports and observation. Following procedures for the reporting of all apprehensions.
2. Preparing the appropriate paperwork for successful prosecution and representing the company in court. Including protection evidentiary chain of custody
3. Complete weekly reports and distribute them to their RAPM. Reports to include activity summaries / follow-up and detail of any issues found within the store / action plans established to address on-going issues. Reporting and follow-up on CCTV equipment, EAS activity, and safety related issues.
1. Report writing, maintain case files
2. Report all liability incidents
3. Assist in training new In-Store AP Investigators
4. Assist in new team member orientations
5. Assist in CCTV installations and video...
|
|
