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M. CEDRIC BLAYLOCK
8321 W. Sahara # 1036
Las Vegas, Nevada 89117
Cell[...]
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PROFESSIONAL OBJECTIVE
Secure a responsible position in which my experience and personal abilities will mutually allow for optimum growth opportunities.
CAREER PROFILE
* A competent and results-driven professional in business with a strong record of achievement in providing the necessary customer service and technical experience to ensure streamlined operations, customer satisfaction, and increased proficiency.
* Expertise includes: Computer Operations; Software/Hardware Troubleshooting; Client Relations; Data Communications; Office Administration.
* Effective decision-maker; able to quickly evaluate available alternatives in a logical manner.
* Excellent communication skills coupled with the ability to establish and maintain rapport with all levels of personnel, management and clients.
* Proven background at high levels of management, personnel development and training, encompassing: leadership, team building, planning, organizing, and problem-solving, all of which realized significant contributions to bottom-line results.
People Oriented * Service Oriented * Results/Profit Oriented
PROFESSIONAL EXPERIENCE
7/2/07- Sprint/Nextel, Las Vegas, Nevada *Technical Support representative taking inbound calls and Internet-based inquiries of a technical or complex nature from customers regarding company products. Recommending solutions to customer questions. In addition troubleshooting Nextel mobile devices as well as data and voice related issues.
9/05-10/06 WILDFIRE CASINO, Las Vegas, Nevada
Sportswriter * Performed a diverse range of responsibilities to include, but not limited to :programming (TransLux Data wall) electronic board, configured all administration activities, and worked closely with programmers setting-up new software applications ; in charge of daily bank ; prepared and set-up all statistics for all sports events; and received bets throughout entire day of gaming functions.
2005 QUICKMONEY, Las Vegas, Nevada
Assistant Manager
* Setup loans & oversaw productivity as well as performance of both personnel and operations.
3/02 - 10/04 WEST COAST SALES & LEASING / Breathe Inc, Las Vegas, Nevada
Transporter -WC Sales & Leasing / Technician – Breathe Inc.
*WC - Delivered vehicles and trucks to dealerships and auctions.
*B inc. Maintenance on oxygen infusers & registers
PRIOR EXPERIENCE
2/98-4/01 VISTA OUTDOOR & MEDIA, Las Vegas, Nevada
Outdoor Billboard Flex Installer
* Installed flex advertisement on local billboards; maintenance of Billboards and signage.
EDUCATION
A+ Certified Technician
Software Applications: Microsoft Office Suite; QuickBooks; Front Page; Outlook; Access;Powerpoint; Excel Dreamweaver; Flash
REFERENCES
Danny Keller[...] Tony Orozco[...] Paula Goldbeck[...]