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Twinsburg, OH 44087

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Organized, trustworthy and efficient Office Clerk with broad office knowledge and extensive customer service experience, problem-solving strategies, prompt and courteous customer relations and database work.


Professional Experience

Great Lakes Hyundai Inc, Streetsboro, OH

Cashier and Internet Sales assistant (March 2007-April 2008)
•   Received incoming and outgoing phone calls.
•   Closed and filed service work orders.
•   Receipt customer’s deposits.
•   Logged new vehicles into the company’s inventory.
•   Prepared new and used vehicle descriptions along with posting photos on eBay.
•   Running company errands such as, transporting new vehicles from dealerships and body shops.  

Title Clerk and Accounts Payable (April 2008-May 2009)

•   Balanced daily deposit.
•   Processed loan payoffs to lien holders.
•   Titled new, used or leased vehicles to customers, wholesalers and auctions.
•   Obtained license plates and registrations for leased vehicles.
•   Transferred license plates to purchased vehicles.
•   Ordered office supplies and equipment.
•   Accounts payable: posted and reconciled invoices.
•   Issued checks to vendors on a weekly and monthly basis.


Cracker Barrel Old Country Store, Twinsburg, OH

Server and Server Assistant (January 2006-Feburary 2007)

•   Reorganized meals from the grill line before being served to the customers.
•   Explained to the guest’s specialty food items on the menus.  
•   Remained calm and professional under pressure and in situations of stress.
•   Had an understanding of food handling safety.
•   Created strong relationships with customers and staff.





Comfort Suites, Twinsburg, OH

Front Desk (July 2005-November 2005)

•   Greeted guests and answered incoming calls at front desk.
•   Scheduled guest reservations and checking guests into their rooms.
•   Delivered packages to guests’ room.
•   Set up Continental breakfasts.
•   Light housekeeping.


Education         

Twinsburg High School
Years Attended 1999-2003
Graduated with High School Diploma

Cuyahoga Community College
Years attended 2003-2004
Majoring in Photography


Computer Skills

•   MS Word
•   Excel
•   Photoshop
•   ADP
•   Tri-Vin