Lotisha L’ynette Freeman
101 A Pembroke Drive
Plymouth, NC 27962
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Objective:  To secure a position in a larger area that allows me to contribute my dedication, customer service, office support, and computer skills.

Skills:  Microsoft Word, Publisher, Excel, PowerPoint, Internet, Notary Public, typing speed 60 wpm, customer service, and communication skills.

Negotiable Salary:  $ 14.50 @ hour

Education:  
2001- 2005    Elizabeth City Sate University, Elizabeth City, North Carolina
        Major:  Business Administration     Minor:  Banking and Finance
        (Since I moved from Elizabeth City in 2005, there have been obstacles such as gas prices and time schedules with my current and previous jobs.)

Experiences:  
10/2008 - present   Making a Difference Community Support, LLC. (Intensive In-Home & Community Support Services)
      Human Resource Officer/Office Coordinator/Notary Public @ $13.50 @ hr. (Plymouth Corporate Office)
Duties include but not limited to performing hiring process for applicants, train Human Resource Assistants, organize and update ALL office personnel files, company forms, training, certificates, checklists, tests, NCDLs, Auto Insurance, CPR/First Aid, TB Test, Health Care Registries, obtain employee signatures when needed, schedule trainings, and Diagnostic Assessments, answer phones, operate and troubleshoot computers, fax, and copy machines, perform intake process for new consumers, arrange client documentation files, fill out paperwork for MAD CS, LLC. And the Local Management Entity, ensure that paperwork is submitted before the deadline, provide Notary Public services, and assist with other duties when needed.


11/2006-9/2008   Changing Hearts Instead of Losing Lives, Inc. (Community Support & CAP Service) &
Circle of Trust, Inc. (Non-Profit Organization)
      Admin. Supporter/Notary Public/Program Coordinator @ 11.50 @ hr. (Plymouth Corporate Office, North Carolina)
Duties include designing and updating company forms in all departments, investigate the NCDHHS website for the latest updates and laws, create a summary of the information that was read on the website, make sure the Executive Team has knowledge of the deadlines by creating a schedule, monitor and consistently update 20 employee files at the Corporate Office to make sure that they are all in compliance, assist with the other 4 offices’ employee files when needed for Plan of Correction, organize and update trainings, certificates, checklists, tests, NCDLs, Auto Insurance, CPR/First Aid, TB Test, Health Care Registries, get employee signatures when needed, organize billing information and authorization dates for clients, assist with tracking the Qualified Professional’s 25% time for all offices, create certificate when trainings are provided by CHILL, Inc., provide Notary Public service when needed, work with the Program Director and Executive Program Director with activities, trips, programs, and fundraisers; organize paperwork for all events, type company manuals, answer phone, operate computers, fax and copy machines, assist others in the time of need, and any other duties that an Executive Team Member or the CEO needs for me to fulfill.

Client Service Technician $18.50 @ hr. (Elizabeth City Office, North Carolina)
Responsible for doing the intake process for potential clients, organize and update client personal and documentation files, fill out paper work for CHILL, Inc as well forms for the local Mental Health Center, fax information to the state before the deadline, create forms for better organization within the office, schedule Diagnostic Assessments, make home visits when families had limited or no transportation, create activities, fundraisers, and programs for clients, and assist others when needed.

7/2005-10/2006   Holiday Inn Express
      Front Desk Clerk @ $7.50 @ hr. (Elizabeth City, North Carolina)
Duties included but not limited to answering switchboard, greeting customers, accepting cash, credit or debit cards, checking in and out guests, organizing paperwork, operating computers, fax and copy machines.

4/2005-7/2005   Holiday Inn Express
      Front Desk Clerk @ $6.50 @ hr. (Plymouth, North Carolina)
Duties included but not limited to answering switchboard, greeting customers, accepting cash, credit or debit cards, checking in and out guests, organizing paperwork, operating computers, fax and copy machines, assist in the laundry department when needed.

6/2004-7/2005   GEM Management, Inc. /Pine Forest Apartments
      Assistant Site Manager @ 7.50 @ hr. (Plymouth, North Carolina)
Accountable for accepting rent and security deposit payments, performing initial moving inspections, organize files, answer phones, create and post memorandums, operate fax and copy machines when necessary.

Business References:           Evelyn Moore         Tyrone Chesson         Makeda Holley
              Account Payable         Program Director                            Executive Admin. Assistant
         713 Washington Street                     110 Alden Road                     149 East Hwy 158
    Plymouth, NC 27962                              Plymouth, NC 27962                    Camden, NC 27921
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